Shipping & Delivery
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
2. Shipping Costs
Free standard shipping for orders over RM59
Malaysia average delivery time about 7~9 working days.
Singapore average delivery time about 6~8 working days.
Philippines average delivery time about 8~10 working days.
The above is the average delivery time, there will be differences in some regions.Affected by the epidemic, some orders may be delayed, please wait patiently.
4. Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
5. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
6. Customer Service
For all customer service enquiries, please email us at email@example.com